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Children's Hospitals

Your goal is to ease patients and provide answers when it matters the most. Our goal is to help you do just that. 

When a parent receives concerning news about their child's health, everything changes. Suddenly, the priority is no longer one of convenience but of specialty—parents need a hospital that knows their child's unique diagnosis and can provide quality care around that diagnosis.

In that moment, a children's hospital's website isn't just a marketing tool. It's a digital care team member that can either provide desperately needed answers or leave families feeling more lost than when they started.

Answering the Hard Questions

Your Children's Hospital juggles dozens of content channels, all relying on one another to process, inform, coordinate, and communicate with worried families. It's important to have a website that brings it all together seamlessly in a way that provides hope, clarity, and builds trust through features like:

  • Navigation that thinks like a scared parent, not a hospital department
  • Search that works when emotions run high and medical terms feel foreign
  • Content that educates and reassures during one of the most challenging decisions of a parent's life
  • Accessible design that welcomes parents, patients, and families of all abilities

Creating this type of experience requires flexibility and intuitive strategies, a team that knows the ins and outs of children's hospitals, and technology that allows for quick changes, robust features, and secure integrations. We're that team.

We're determined to create a web solution that gives you the creative and technical flexibility you need to care for the parents and families who need you. Each solution is different, but typically, we find an effective children's hospital website may include: 

  • Integration with directories, information libraries, and other systems to create a unified user experience
  • Design systems created for expansion, knowing your needs will grow as fast as your organization
  • Editorial models that allow for creation across departments, with the appropriate approvals
  • A system designed to cross-promote services, highlight providers, and lead to more effective calls-to-action

View some of our work in the healthcare system, and get in touch with us to better understand the path your content can take. 

Care Outside the Hospital

The stakes are high when your website is the go-to resource for connecting scared parents to life-saving care. A few website features are essential to effective and clear communication.

A Prescription for Your Website

"Must Have" Features of a Children's Hospital Website

Your website can often be the first impression of the level of care your healthcare team provides – giving you a chance to welcome a child and their family to your children's hospital long before they set foot in the front door. 

Why Children's Hospitals Choose Blend

We have years of experience partnering with teams at children's hospitals and have helped them find success over and over.

Our Passionate Team

We're a purposefully small team, perfectly sized to be a true partner who understands our clients' goals and needs and embraces them as our own. We become an extension of our clients' teams, solving problems from strategy to design to implementation. 

We Embrace Technical Complexity

We love solving complex web problems. That might mean tricky yet secure integrations, accessible, performative, and welcoming design systems, or unique architectural needs — whatever it is, we've got your back. 

We Partner With the Best

We're selective about the platforms we build websites with. Our standard for quality, flexibility, and security aligns with the needs of teams in highly regulated industries, such as healthcare. Not only that, but our development practice is rooted in best practices for web development and each CMS platform.

Related children's hospital work.

Learn more about some of the projects we've done with children's hospitals.

Keeping the Identities of Hospital Providers Up to Date

Our integration with existing hospital provider data allows a prominent children's hospital a chance to keep provider info up to date in one simple place.

Migration as an Educational Tool

Migration from one site to another is more than just moving a few rocks: it requires teamwork and a little help from some code.

Providing Guidance for the Categories that Provide Guidance

A taxonomy workshop designed to better understand both the categories and the structure of the site.

Understanding Every Element and How It Fits Together

A design audit helped us better understand the scope of the existing site, which in turn helped us make better decisions.

An Iterative Approach to Search

Search is an imperfect science, which is why Blend helped a national children's hospital build and adjust a new search solution one piece at a time.

Tips for Children's Hospital Websites

We've written at length, both here and beyond, on ways to improve Children's Hospital websites.

The Role of User Experience on a Children's Hospital Site

Corey Vilhauer

Designing a website for a children's hospital is unlike any other UX challenge. It’s not about selling a product or promoting a service; it's about providing care and support in a time of crisis.

Web Analytics and HIPAA: How to Protect Your Site — and Your Users — From HIPAA Violations

Joe Kepley

Websites are built, for the most part, for humans. Yet, the humans who interact with our websites are largely anonymous. Blend's CTO Joe Kepley discusses how to balance the need for better information, with a user's right to privacy, especially with existing HIPAA standards.

How Audits Improve Your Site: Accessibility, Performance, and Design Audits

Corey Vilhauer

Much like we maintain our homes from season to season, our websites need periodic audits — to see what has changed and what has not. In this post, we focus on three specific types of audits: accessibility audits, performance audits, and design audits.

April 18, 2023

From Code to Care: The Hidden Impact of Our Work

Karla Santi

Coding with compassion, Karla shares some light into one of the ways Blend creates purpose behind the keyboard.